About De Havilland Aircraft

On March 5, 1928, the De Havilland Aircraft Company of England incorporated a subsidiary business in Canada. Over the coming years, this small upstart would become one of the most accomplished aircraft designers and manufacturers in Canadian history. The DHC-1 Chipmunk—an all-metal trainer developed for the Royal Canadian Air Force—was the first all-Canadian design to come out of De Havilland Canada and helped establish the young company as a leader in the North American aviation industry.

Job Details

The Crew Chief assumes the accountability for leading a group of direct employees in the De Havilland MRO asset cluster (as defined from time to time). The Crew Chief has direct accountability for the production functions on an hourly/daily/weekly basis. The Crew Chief acts as direct liaison between direct employees and the Production Manager or the Operations Manager. The Crew Chief has primary accountability for ensuring the execution of the short-term objectives for the team.

Key Responsibilities 

• Provide leadership to ensure that the team remains aligned to the specific short-term goals and objectives set and meets hourly/daily/weekly targets as identified
• Ensure initial product orientation and training for new employees is completed, conduct orientation and training when required
• Ensure all health and safety policies/procedures are being followed by all direct employees under the direction of the role
• Ensure the direct staff remain compliant with all applicable regulations (including Transport Canada), standards and laws
• Escalate operational risks, delays and other issues to appropriate Production or Department Managers
• Ensure appropriate resources available for work tasks planned
• Coach and train less experienced workers (e.g. apprentices, employees new to product) by providing hands-on instruction and feedbackEstablish and reinforce positive, respectful, transparent communications and interactions
• Maintains awareness of employee ‘pulse’, ensure culture is in line with organizational direction, report issues as required

Key Accountabilities

• Ensure employees follow all required company policy/procedures
• Ensure individual performance is being managed, progressive discipline identified where required, performance improvement plans in place where needed
• Ensure appropriate metrics are clearly defined, communicated to, and understood by, the underlying operational team
• Ensure the team has executable action plans in place to support and de-risk the short-term operational goals, that those plans have specific timelines, KPIs for success and are monitored for risks, delays and issues on a daily basis
• Communicate progress to plan / mitigation plans daily
• Ensure employees follow all required company policy/procedures
• Ensure team is resourced to execute the work plans

Experience & Education

• 10+ years in progressively responsible aviation / aerospace leadership roles in a multi-organizational context, preferably in an environment of constant change and evolution
• A valid AME “M1” or “M2” Transport Canada License considered an asset, M2 preferred 
• Possess knowledge expected of an AME – M on De Havilland aircraft types
• Experience with De Havilland aircraft and systems considered an asset
• Experience with general aircraft repair, fabrication and installation

*Please note this role will close July 9, 2024

At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence.

As such, it is an expectation that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals.

Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.

At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.