About MCG Careers

Since 1989, MCG Careers has been providing Career and Employment Services to Albertans across the province. Our organizational philosophy emphasizes client-focus and result-orientation; this philosophy has resulted in increased working partnerships with community agencies and employers, allowing us to provide a full continuum of client services.

Programs and services are crafted and delivered via the principle of guiding clients through an individualized, customized, realistic, and supported developmental process toward independence, and goal accomplishment.

Job Details

Job Title: Case Manager/Career Coach- EPIC Edmonton

Primary Purpose of the Job:

Provide career and employment activities and interventions 1:1 or in small groups to clients with high barriers to employment 40% in the office and 60% on the worksite

Provide client-centric assessment, service plan development, service management and job maintenance support

Coordinate and participate in wrap-around case management with other service providers to address client barriers to employment

Provide employment development activities (EDA), and job search instruction 1:1 or in small group sessions

Implement the Hope-Centered Model of Career Development (Hope-Centered/CD) throughout all stages of the program

Conduct job site visits and deliver work maintenance interventions

Work with the Employer Resource Coordinator to recruit and support employers

Reports to: Program Manager

Direct Reports: N/A

Duties and Responsibilities:

Develop, supervise, and support the administration of the assessment and testing functions of the program to identify client barriers, strengths, experience, and resources

Incorporate Hope-Centered/CD interventions and activities through all stages of the program

Adapting to each client’s unique needs provide employment development activities and coaching

Maintain accurate, up-to-date client files, including the Minister’s tracking system Mobius

As part of service management in a client-based program model, work collaboratively with other staff to meet all requirements of the contract

Participate in the weekly case management meetings discussing service management for each client as required

Other duties as assigned

Qualifications:

Post-secondary education in a related field or CCDP designation

Minimum two years’ experience providing client-centric assessment to clients with disabilities or barriers to employment or three years of experience working in a client-based industry

Minimum of two years experience working with clients with barriers such as addictions, poverty, single parent, mental or physical health, disabilities, food or housing insecurity, lack of work experience, etc., preferably in an employment coaching role

Experience handling sensitive information and handling personnel matters with discretion

Ability to work effectively in a fast-paced professional environment

Understanding of adult learning theory and experience facilitating a small group or face-to-face instruction

Experience in holistic wrap-around case management, including working with multiple agencies/professionals

Demonstrate flexibility and adaptability

MS Office with the ability to transfer skills

Access to a reliable vehicle

Mobius experience an asset