About Calgary Alternative Support Services (CASS)

Calgary Alternative Support Services Inc., (CASS) was founded in 1988 to address the segregation, isolation and limited opportunities available to people with disabilities. CASS enlists and develops human services professionals to support people to discover and contribute their unique strengths and talents. Our work is about making community connections. Whether it’s finding a place to live, getting a job, or connecting with opportunities for participation and learning, CASS serves people and helps to make the community accessible to everyone.

Through the opportunities and connections that CASS facilitates, citizen advocacy for diversity and inclusion is inspired. This is how CASS and the people we support strengthen community.

Job Details

Are you interested in making a difference in the lives of marginalized populations?

The field of human services provides meaningful work. What you do has a purpose, and you know it directly impacts and contributes to an individual’s well-being while supporting the development of more inclusive communities which benefit everyone.

Calgary Alternative Support Services (CASS) recognizes that the people we employ are our single greatest asset. We endeavour to recruit and mentor human service professionals with talent and commitment for disability advocacy and community engagement. 

We have three (3) relief positions located in Calgary.

A relief role has no guaranteed minimum number of weekly hours but on an as-needed basis.

This posting closes on June 19, 2026.

Program Summary

The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural interaction with a variety of people. Clients can choose to do one or more of the following: self employment, volunteering, recreation & leisure. For each of these options, clients are supported to set goals, develop new skills, and create natural supports within the community.

Job Summary

The Relief III provides quality design and delivery within the Calgary Alternative Day Options Program (CADO). The Relief III is responsible for:

• Ensuring that program content and delivery processes conform to a high ethical standard, exemplary standards of practice, the Mission, Vision and Mandate of the Agency and the requirements of funding contracts
• Ensuring models of support are developed and provided to clients utilizing best practices and individualized planning

Key Responsibilities to:

Client

• Establish and maintain a positive professional working relationship with client guardians and client supports where applicable
• Provide direct support to a caseload of clients
• Develop Individual Support Plans (ISP) that are individualized and based on specific client needs, desires and goals
• Ensure client preferences are reached to the fullest extent possible
• Collaborate/communicate with family, guardians, and other necessary professionals
• Support relationships between clients, their support network and other community members
• Input case notes into CASS database; PEAK
• Research community resources that can help support the client’s current desires and needs

Agency

• Design and delivery of day services
• Ensure program content and delivery processes conform to a high ethical standard, exemplary standards of practice, the Mission, Vision and Mandate of the Agency and the requirements of funding contracts
• Ensure all documentation is submitted in a timely manner
• Participate in staff meetings when required
• Maintain all mandatory training
• Work closely with PDD:
• Participating individual service plans
• Work closely with the Community Support Coordinator/designate and team; Provide regular updates regarding any changes/concerns pertaining to the caseload of clients

Culture

• Model and demonstrate CASS values in all interactions with clients, staff and community
• Demonstrate respect and collaboration with all internal and external stakeholders
• Demonstrate an ability and willingness to give and receive honest, balanced feedback
• Conduct duties in a fair, ethical, transparent manner with honesty and integrity in accordance and familiarity with CASS Policies and Procedures, Code of Ethics for Rehabilitation Professionals and other applicable professional bodies
• Embody the core values of CASS

Key Knowledge and Skill Sets 

• Ability to maintain confidentiality
• Strong verbal and written communications
• Ability to approach situations with positivity
• Ability to adapt communication styles
• Display patience
• Knowledge in supporting adults with developmental disabilities preferred

Required Education 

• Post secondary education in Human Services

Other Required Skills 

• A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
• A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS
• A vehicle and valid driver's license are considered assets

This position falls under the Caregivers Act. For full details please visit the site below:

Caregivers – Employment standards exceptions | Alberta.ca

https://www.alberta.ca/es-exceptions-caregivers.aspx

Referral Program 

If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

No phone calls please.